Shipping Policy

Last Updated: 12-09-2025
Brand Name: RS USA INC
Website: rsusainc.com

At RS USA INC, we aim to provide fast, reliable, and hassle-free shipping for all apparel products across the United States. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Coverage

RS USA INC currently ships only within the United States.
We do not offer international shipping at this time.

2. Processing Time

Orders are processed within 1–3 business days (Monday–Friday).
During high-volume periods, processing times may extend slightly.

Once your order is processed, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods & Delivery Times

We offer free standard domestic shipping on all orders.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Coming soon (not available yet)

Delivery times may vary depending on:

  • Carrier volume

  • Weather conditions

  • Holidays or peak seasons

4. Shipping Carriers

We use trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on your location and order size.

5. Tracking Your Order

Once your order ships, you will receive an email containing your tracking number and a link to monitor your shipment status.

If you do not receive a tracking email within 5 business days after placing your order, please contact us at support@rsusainc.com.

6. Shipping Costs

  • Standard Shipping: Free on all orders

  • Expedited or Express Shipping: Not currently available

  • Return Shipping: Free for eligible domestic returns (see our Refund & Returns Policy)

7. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate at the time of checkout.

RS USA INC is not responsible for:

  • Failed deliveries due to incorrect or incomplete addresses

  • Additional fees from carriers for address corrections

If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping charges may apply).

8. Lost, Delayed, or Damaged Shipments

If your package is delayed, lost, or arrives damaged:

  • For lost or delayed packages, please contact the carrier first using your tracking number.

  • If further assistance is needed, reach out to support@rsusainc.com and we will help resolve the issue.

For items that arrive damaged or defective, refer to our Refund & Returns Policy.

9. Split Shipments

Depending on product availability, items in your order may ship separately.
You will receive a tracking number for each shipment at no additional cost.

10. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us:

📧 General Inquiries: info@rsusainc.com
📧 Shipping & Order Support: support@rsusainc.com